Refunds & Returns Policies
The first step to take if you have any problems with your order would be to contact us direct by any of the following methods.
Returns & Exchanges Policy
We offer $10 shipping on all domestic purchases apart from out islands, Amanyara and Northwest Point. Domestic returns for a refund that utilize our return shipping label will incur an additional $10.00 return fee.
Exchanges must be within 7 days of receipt. Items purchased with a discount are non-refundable but can be returned for another item or size.
How do I initiate a return for a refund, store credit or exchange?
mail firstname.lastname@example.org and make sure the word “Return” is in the title and body of the email.
Can I return my web order at a retail location?
Yes, visit our retail location at Lemon2Go and Sandbox, 103 Venture House, Providenciales, Turks and Caicos Islands, TKCA 1ZZ.